Home Upgrade Desk

Independent England-only heating guidance

Repair, replace or investigate a heat pump?

Get a personalised next-step plan before you book the wrong visit or request the wrong quote.

What you get

One route to investigate
Repair or maintenance, boiler replacement, or a professional heat-pump assessment.
A practical action plan
Three things to do next, what to have ready and questions to ask a provider.
Six answer groups
After safety and location checks: heating system, boiler condition, property, fabric, available space and priority.
England only
The guidance is scoped to homes in England. Not sure is a valid answer whenever a detail is unknown.
No contact details
The check does not ask for a name, email address or phone number.
Get my next-step plan

About two minutes. No account. Directional guidance, not a diagnosis or quote.

Research a specific question

Evidence docket

Start with a direct answer when you already know which part of the heating decision you need to investigate.

  1. Boiler replacement or heat-pump assessment first?

    Compare when a like-for-like boiler quote is useful and when a room-by-room heat-pump assessment should come before the next heating purchase.

    Read the evidence-led answer
  2. Should you repair or replace an unreliable boiler?

    Use boiler safety, fault history, age, parts availability and whole-system condition to decide whether repair or replacement deserves the next quote.

    Read the evidence-led answer
  3. Could your home in England suit a heat pump?

    Check the property, heat-loss, radiator, hot-water and outdoor-space questions that determine whether a professional heat-pump design is credible.

    Read the evidence-led answer
  4. What determines heat-pump running costs at home?

    Understand how seasonal efficiency, tariffs, flow temperature, heat loss, controls and hot-water use combine to shape heat-pump electricity costs.

    Read the evidence-led answer